One of Charlie and the Angels Projects
CHARLIE & THE ANGELS' MISSION
People who live in Jabodetabek are facing obstacles in term of transportation, e.g crazy traffic, public transportations are not proper, schedule that keeps changing from time to time, etc.
Charlie and The Angels plans to help Jakartans to commute easier and faster without any hassle.
" No matter what, I will always choose train for my transportation"
Goals: to come to the office on timeExperience goal: To get a valid and competent information
Goals: to come to the office on time
Experience goal: To get a valid and competent information
Frustations : There is not a real time tracker tool for train
Dessy lives in Depok and works in Sudirman, Jakarta. Her everyday commute time takes approximately 1,5 hours, so everyday she has to go to the office 2 hours prior to her office's starting hour. She works as a frontliner, so she has to be at the office on time.
The main problem for her is the train's schedule is delayed but there is not any tracker for train's schedule except depending on her usual station's public information. She also has to compete with every other people who also use train as their main transportation to actually be on the train itself.
Besides all the issues about train, she still chooses train over anything else because it is the fastest and cheapest public transportation, especially the traffic from Depok to Sudirman is always crazy.
When she goes home, the same issue will occur again. She has to use train again. If only she has a friend whom she can go together with, her journey might be more fun and enjoyable.
Female, 25 yo, single
works as a teller in one of the biggest bank
in Jakarta Pusat
Scenario 1: People who use train daily
You hear about new application for train mania, so you download the app and want to use it for the first time to see what it can do to help the trip.
Scenario 2 : Pleople who rarely use
You have a morning meeting faraway from your office and home so you decide to use train. You want to check the route and the schedule for the train.
KAWAN ANKER APPLICATION
Outside the angel's life, she's working as a system analyst at Suitmedia Digital Agency. She hates travelling in rush hour.
Farah is both an angel and Interaction Designer at Traveloka. She hates traffic in Jakarta so much that she chooses to stay close to her office, away from the street chaos.
Besides being an angel, Rani is also working as Senior Account Manager at Bambu Digital. Everyday, Rani commutes from Bekasi to Jakarta by car. She struggles with traffic while listens to radio and plays games on her cellphone.
Rani as Dylan
Farah as Natalie
Afid as Alex
Vito as Charlie
Charlie and the Angels
Proudly presented for
UX Fundamental Class.